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HPD Complaints and Violations

How do I resolve an HPD complaint?

HPD complaints remain open until they are inspected and closed, or administratively closed. There is no way to proactively close out a complaint.

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Quick Facts

  • HPD performs hundreds of thousands of code inspections each year.
  • On average, HPD investigates/closes a complaint within 11.3 days, per their 2016 report.
  • HPD includes the Housing Litigation Division, which initiates cases in Housing Court.

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