HPD Complaints and Violations
What is eCertification?
eCertification is an online process offered by HPD to correct violations.
eCertification of violations can be completed in lieu of mail-in Self-Certification forms for any violations with a future due date. Owners, managers, or agents of properties that have current registration can learn how to enroll for eCertification here.
You can also review the eCertification process here.
Have More Compliance Questions?
There’s never a shortage of compliance regulations and information - stay informed by subscribing to our blog for recent updates, or fill out our feedback form
Quick Facts
- HPD performs hundreds of thousands of code inspections each year.
- On average, HPD investigates/closes a complaint within 11.3 days, per their 2016 report.
- HPD includes the Housing Litigation Division, which initiates cases in Housing Court.
