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Smooth Moves – Streamlining Your Move-In Process

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Posted By Claire Chen

We here at SiteCompli have some exciting news – we’ve moved offices! Our new address is 53 West 23rd Street, 12th Floor (and don’t worry – we kept the lego conference table).

But enough about us – let’s talk about how your team manages move-ins.

While new locations are exciting for residents, the actual process of moving is often dreaded (for tenants and managers alike). In honor of our recent move and to commemorate the end of peak moving season (Spring – Summer), here are a few tips from fellow property managers to help make your moves as smooth as possible:

Build a Checklist

Between security deposits, unit inspections, tenant screenings and more, all the tasks involved in move-ins can quickly become overwhelming. A great way to make the workload palatable is to break down required steps and build them into a checklist. This helps you visualize the total amount of tasks required, what’s been done, and what’s left to do. On the residential side, your checklist might include some of the following:

  • Tenant screenings
  • Property inspections
  • Signing the lease
  • Security deposit
  • First month’s rent
  • Transferring utilities
  • Occupancy guidelines agreement/bylaws/etc.
  • Key distribution

Add a Timeline to your Checklist

Assign deadlines for the completion of every task on your list. This helps ensure that you’re ready for the new tenants by move day, and helps structure your day-to-day by prioritizing what needs to get done first.

Build a Relationship With Your New Tenants

The moving process can be chaotic and stressful for all involved parties – making an active effort to reach out to your new residents eases their anxiety and gives them a great first impression of your management team. Providing clear guidelines and answering questions establishes your organization as reliable and welcoming right off the bat.

Want to Know More?

Looking to handle NYC compliance & avoid violations & fines for your portfolio?


Want to improve your property management team’s efficiency & communication?

Claire Chen

Claire Chen is the Marketing and Events Intern at SiteCompli. Since joining the SiteCompli team in June 2017, Claire has learned more about elevators than she ever thought possible. In her spare time, Claire enjoys running, reading, and exploring new places.

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