HPD Complaints and Violations
What is a Dismissal Request?
Violations with overdue self-certification dates can be cleared via an HPD Dismissal Request. For a fee, HPD will send an inspector to verify corrections on outstanding violations. HPD requires access to specifically requested units, and will schedule up to two inspection appointments with property owners.
In the summertime, HPD attempts to perform inspections within 45 days of the request. During heat season (winter), Dismissal Requests may take up to 90 days to fulfill. Certain types of violations (lead paint-based infractions, for example) may also require additional paperwork on file, separate from a completed Dismissal Request.
Requests may be rejected in the case of pending HPD litigation, outstanding judgments, or unpaid ERP charges. Buildings in the AEP must contact the program office directly [(212) 863-8262] to schedule a Dismissal Request.
That said, once an inspector is onsite they can issue violations for any infractions that they see
Per HPD, inspectors can review all open violations or only those requested to be inspected. That said, once an inspector is onsite they can issue violations for any infractions that they see. In fact, it’s fairly common to see a bulk amount of violations closed after a dismissal request, along with a few (or several) new violations issued during the inspection. It’s imperative to make sure your property is prepared once the inspection is scheduled, and any outstanding issues are resolved before an inspector arrives.
Applicable fees:
- Private Dwelling (1-2 family) $250
- Multiple Dwelling with 1- 300 open violations $300
- Multiple Dwelling with 301-500 open violations $400
- Multiple Dwelling with 500 or more open violations $500
- Multiple Dwelling active in the
- Alternative Enforcement Program (AEP) $1000
Click here to view HPD’s Dismissal Request form.
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Quick Facts
- HPD performs hundreds of thousands of code inspections each year.
- On average, HPD investigates/closes a complaint within 11.3 days, per their 2016 report.
- HPD includes the Housing Litigation Division, which initiates cases in Housing Court.
