At the BuildingsNY show March 21-22, we spoke with hundreds of property managers, supers, compliance professionals, developers and construction professionals. They had tough compliance questions, and we had answers – many of which are applicable to anyone working in property management today. Read on for the most frequently asked questions we received at the show and how these issues may affect your buildings.
- How can I make dealing with tenants easier?
Breaking “The 311 Cycle” is incredibly important for running an efficient property management operation. When tenants feel frustrated, or unable to reach you, often they resort to calling 311 and lodging complaints, which turn into HPD inspections, which turn into headaches for your staff.
At BuildingsNY, SiteCompli unveiled our Tenant Communications suite, which automatically triages, organizes, and manages tenant requests 24/7, increasing tenant satisfaction and communication efficiency without burdening your staff. For more information, contact us at firstname.lastname@example.org.
- When do new energy benchmarking regulations take effect?
Buildings greater than 25,000 gross square feet will soon have to file Local Law 84 Annual Benchmarking Reports. This requirement may begin as soon as 2018. For more up-to-date information, read this recent blog post.
- What are best practices for HPD eCertification?
eCertification is a paperless process for correcting HPD violations online. The HPD released some helpful resources here on how the process works.If you can’t eCertify, you always have the option to submit by mail or in person.
- What’s new with SiteCompli?
Thanks for asking! We’ve been busy rolling out our new core platform, which over half our clients have started using. The All-New SiteCompli has upgraded functionality, a wider set of tools, and a faster interface. Ask us about how it can supercharge your property management efficiency – email@example.com.
- What are the city’s new gas regulations?
Several Local Laws were passed in late 2016 regulating gas piping systems. Refer to our recent blog post for the ins and outs of the new laws!