Multifamily building owner and manager Urban American tracks compliance and improves efficiency with “Best in Class Solution” SiteCompli

Success By The Numbers

50%

Reduction in DOB Facade Violations

51%

Reduction in Defaults

50%

Reduction in Complaints Turning into Violations

The Challenge

  • Manually processing compliance information for 8,000+ units of workforce housing, 80 properties, 90+ elevator devices, and 100 active work permits on file with the DOB
  • Urban American needed an efficient and accurate way to manage compliance so it can focus on a better tenant experience

The Partnership

  • Enhanced portfolio management with comprehensive compliance alerts, reports and analytics in real-time
  • Improved internal team communication with SiteCompli Notes & collaboration features, recurring reports, and customized email alerts & dashboards
  • Increased company performance and efficiency with SiteCompli Customer Support on-site training and on-demand answers to tough compliance questions

The Impact

  • With alerts and inspection tracking from SiteCompli, Urban American was able to reduce DOB violations related to facades by 50%
  • With reminders of upcoming ECB hearings, Urban American’s total number of defaults dropped by 51%
  • With SiteCompli’s continuously updated data, Urban American property managers can efficiently follow and respond to HPD complaints, reducing the number of complains turning into violations by 50%

SOLUTIONS USED

NYC Compliance Monitoring

NYC’s #1 solution for tracking and resolving local law compliance

Annual Safety Notice Mailings

Ensure your tenants, building, & company are protected

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Powering Over 2 Billion Square Feet of Real Estate

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